Terms of Service

Acceptance of these terms

By accessing or using this website, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use this website.

These terms apply to the website and its content. Freight brokerage services, rates, carrier arrangements, and customer obligations are governed by the applicable written agreements, load confirmations, rate confirmations, bills of lading, and other transaction documents.

Website information and freight inquiries

This website provides general information about Transend Logistics and offers a way to start a freight inquiry. Content is provided for general informational purposes and may change without notice.

Submitting an inquiry does not create a broker-client, carrier, or transportation agreement. A Transend representative will confirm service availability, commercial terms, and next steps directly with you.

Your responsibilities

When using this website, you agree to provide accurate information, use the site lawfully, and avoid interfering with its security or operation. Do not submit unlawful, misleading, harmful, or confidential information that you are not authorized to share.

You are responsible for safeguarding any credentials you use with third-party customer or carrier portals linked from this website.

Intellectual property

The Transend Logistics name, logo, website design, written content, images, and other materials on this site are owned by or licensed to Transend Logistics and are protected by applicable intellectual property laws.

You may view and print website materials for lawful, internal business use. You may not reproduce, modify, distribute, or use our materials for commercial purposes without prior written permission.

Third-party services and links

This site may link to third-party services, including customer and carrier portals, HubSpot, Google Analytics, and social media. These services operate independently and have their own terms and privacy practices.

Transend Logistics does not control or endorse third-party sites and is not responsible for their content, availability, security, or practices.

Disclaimers and limitation of liability

We work to keep this website accurate and available, but provide it on an “as is” and “as available” basis to the extent permitted by law. We do not guarantee that the site will be uninterrupted, error-free, secure, or free of harmful components.

To the extent permitted by law, Transend Logistics is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of, or inability to use, this website. Nothing in these terms limits liability where it cannot be limited under applicable law.

Indemnification

You agree to defend, indemnify, and hold harmless Transend Logistics and its officers, employees, and partners from claims, liabilities, damages, and expenses arising from your misuse of this website or violation of these terms, to the extent permitted by law.

Governing law

These Terms of Service are governed by the laws of the State of Illinois, without regard to conflict-of-law principles. Any legal action relating to these terms will be brought in the appropriate state or federal court located in Illinois, unless applicable law requires otherwise.

Changes to these terms

We may update these Terms of Service to reflect changes to our website, operations, or legal requirements. The revised version will be posted on this page with an updated effective date. Continued use of the site after an update means you accept the revised terms.

Questions about these terms?

Email info@transendlogistics.com and include “Terms of Service” in the subject line.