Privacy Policy

Information we collect

We collect information you choose to provide when you contact Transend Logistics through this website, including your name, company name, email address, phone number, freight requirements, and other details you include in an inquiry.

We also receive limited technical and usage information, such as browser type, device information, pages viewed, and the general way visitors use the site.

How we use information

We use information to respond to freight inquiries, provide requested services, communicate with you, improve our website and operations, maintain security, and meet legal or regulatory obligations.

We may use contact information to follow up on a request or share relevant Transend service information. You may opt out of non-essential marketing communications at any time by contacting us.

Analytics and cookies

This website uses Google Analytics 4 and ZoomInfo website tools to understand aggregate website traffic, usage, and visitor engagement. These providers may use cookies or similar technologies to collect information about how visitors interact with the site.

You can manage or opt out of analytics and website intelligence tools through the Privacy Choices control in our footer, or block cookies through your browser settings. Disabling these tools will not prevent you from contacting Transend by phone or email.

How we share information

We do not sell personal information. We share information only when it is needed to operate our business, respond to your request, provide services, comply with law, protect Transend and our customers, or work with trusted service providers that support our website and business systems.

Our website inquiry form is processed through HubSpot. Google Analytics and ZoomInfo process limited website usage and engagement data. These providers handle information according to their own privacy practices and applicable agreements.

Data retention and security

We retain information for as long as reasonably necessary for service delivery, business records, dispute resolution, and legal compliance.

We use reasonable administrative, technical, and organizational measures to protect information. No online system can guarantee absolute security.

Your choices and requests

You may ask us to update or correct the personal information you have provided, request information about how we use it, or ask us to delete it where applicable.

Third-party links

Our website may link to third-party websites or portals. Transend is not responsible for the content, privacy practices, or security of those external sites.

Children's privacy

This website is intended for business audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Updates to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

Questions about your information?

Email info@transendlogistics.com and include “Privacy Request” in the subject line.